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Proven procedures, systems
Respectful language and tone of voice
Written, up-to-date guidelines
Opportunities to promote ideas, personal skills
friendly affirmation, recognition
Being included in team discussion
Concise, direct messages
Problem-solving for results
Focus on goals, winning
3. Which statement is correct regarding PDP’s philosophy on leadership?
4. Is it correct to say that everyone exhibits their Back-up Style daily? If not, why?