Knowledge Check (Quiz) 4.6
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Knowledge Check (Quiz) 4.6
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Question 1 of 4
1. Question
10 point(s)
1. Match each person to the group that best describes how to communicate with them.
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- Mark Goodale
- Brian Engleman
- Chris Johnson
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GUARDED/CAUTIOUS/EXACTING
Proven procedures, systems
Respectful language and tone of voice
Written, up-to-date guidelines -
SELLER/PERSUASIVE
Opportunities to promote ideas, personal skills
friendly affirmation, recognition
Being included in team discussion -
TELLER/AUTHORITATIVE
Concise, direct messages
Problem-solving for results
Focus on goals, winning
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Question 2 of 4
2. Question
10 point(s)2. Which two Communication Styles could Norma Moore easily switch between? -
Question 3 of 4
3. Question
10 point(s)3. Which statement is correct regarding PDP’s philosophy on leadership?
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Question 4 of 4
4. Question
10 point(s)4. Is it correct to say that everyone exhibits their Back-up Style daily? If not, why?